Returns and Exchanges

According to the company's rules, goods can be returned and exchanged within 14 calendar days.

In case of exchange or return of the product, the Buyer or Recipient must return the previous product in the same form in which it was delivered to him, together with the receipt and all available tags.

To return the goods, the Recipient must contact the Seller using the contacts indicated on the page https://u24.inwhite.store.

In other cases, the Seller considers the application for return within 3 working days from the day of its receipt, and the Seller reports the results of the review of the complaint electronically.

If, due to the Seller's fault, the order was not delivered on the day specified by the Buyer or the Recipient, the Buyer has the right to demand compensation, the amount of which cannot exceed the amount of the order.